Vinted Members Express Anger Regarding Sizing Updates

Vinted users have been reacting angrily after an update resulted in products showing incorrect sizing.

This online marketplace has altered its sizing categories for female and kids' apparel but did not contact all users about the change.

Digital Channels Response

Countless users and merchants have taken to social media stating that platform listings now display a different size category than originally posted as a result of the reclassification.

Vinted explained the new system was more in line with other platforms.

They have suggested members to examine their items and adjust the sizing manually if necessary, resulting in member annoyance.

Size Classification Updates

Earlier, the sizing featured a single numeric size and a letter, like S/8 or M/10.

The updated approach includes a letter and a range for example S/UK 8-10.

For certain items, the sizing has been recategorised - such as a large size was previously a 12 but now shows as UK 16-18.

User Experiences

One content creator, who creates plus-size fashion videos, explained the modification "makes transactions more difficult".

"Not many brands say XL is a 20-22," the way the service now categorizes.

Stephanie Gallen, from Glasgow, said garments she listed featuring size 14 markings were appearing on the platform as larger sizing 20-22.

"If buyers measuring 20-22 acquire them they will likely be quite upset," she stated.

Manual Updates

A different user, based in Derby, explained she became annoyed by the change as she had to manually change the sizes on "every single listing".

"For me this is particularly frustrating, since I have chronic health issues and platform income has been essential following partial earnings loss," she explained.

Marketplace Information

The platform boasts over 100 million users, comprising 18 million UK members.

It has proved a popular alternative versus similar marketplaces including eBay and Depop.

This isn't the first time that an unexpected update to the app has proved unpopular: last year, Vinted reversed a change regarding delivery choices after backlash from users.

Alan Duncan
Alan Duncan

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